Digital Telephone Frequently Asked Questions

Scroll below to find your answers...

Why would I switch to Big Sandy Broadband Digital Telephone?
Our Digital Telephone Services are not only affordable and feature-rich, but it would eliminate the hassle of paying multiple bills. Sign up for our Broadband Bundle, and receive cable, high speed internet, and digital telephone services from one place, and receive one monthly bill for all three services!

What are Big Sandy Broadband's Long Distance charges?
Here at BSB, we have very competitive long distance rates. To view these rates, click here to download the Long Distance Rates data sheet.

Will my house need to be re-wired?
No. We will send a service team to your home to install the additional equipment needed for you to use our digital telephone services. The existing wiring in your home will function as it always has.

Will it work with my current telephones?
Yes, your current telephones will work with our services. You do not need to buy any special handset for our digital telephone services to operate successfully.

If my cable goes out, will my telephone go out too?
No. Just because your cable goes out, it doesn't mean that it will have an effect on your telephone service.